I have a strong belief that you can't overestimate the importance of design in ANY business.
Therefore, I loved the recent book "
Design" by the management guru
Tom Peters. EVERY CEO of ANY business should have it, if he/she wants to survive and succeed long term.
Why? In addition to making a strong case about the importance of design, he gathered and condensed some profound insights by many well known business leaders. This book is, essentially, a 'Design-101' for CEO-s. Consider just a few quotes:
"Design is the fundamental soul of a man-made creation" Steve Jobs (you already know MY favorite SJ quote on design - it's on the blog banner).
"Design is the principal difference between... love and hate."
"... emotions are twice as important as "facts" in the process by which people make buying decisions."
"Design - per se - is the principal reason for emotional attachment (or detachment)."
"MFA (Master of Fine Arts) is the new MBA" (totally agree).
"All {comparable} products... have basically the same technology, price, performance, and features. Design is the only thing that differentiates one product from another in the marketplace." Norio Ohga, retired chairman of SONY.
"15 years ago, companies competed on price. Today it's quality. Tomorrow it's design." Bob Hayes, professor emeritus, Harvard Business School.
Unfortunately, 90-some % of the CEO-s today don't get it.
You can pull great quotes almost from every page. Though I disagree with some of Mr. Peters' views on certain issues (as much as I love design, or, may be, because of it), the overall value of this small book is well worth its price ($15, 160 of small 'pocket-format' pages, lots of pictures). What's funny is that I bought it in a grocery store, while standing in line at the cashier counter.
One more reason I like Tom Peters is that he writes well: in a succint, simple and lively language; you don't need an MBA to get the point. Unlike, say, Michael Porter, whose books were a royal pain in the ass to read (as much as I appreciated his insights).
I will return to the "Design" book in the subsequent posts...
I highly recommend everyone, anyone to get a copy!